New in Facility Management In November 2017, the U.S. Bureau of Statistics, on behalf of the Office of Management and Budget (OMB) and the Standard Occupational Classification Policy Committee (SOCPC), issued the new 2018 Standard Occupational Classification (SOC) Guide which…
Carolinians should be aware that Hurricane Florence is approaching with wind speeds of 130 mph that will likely exceed 157 mph by Thursday. Towards the end of the week, Florence is expected to strengthen from a Category 4 to a…
Rebuilding your home after a destructive hurricane is not only expensive but it is emotionally draining. The best hope for the victims of Hurricane Florence is that they are covered with the appropriate Homeowners and Flood Insurance policies. A standard Homeowners…
(3 min read) Like any other company, turnover is a part of doing business. The cost of employee turnover can be more than what you spend on recruiting and training. Turnover impacts production, customers, morale and employee relationships. This is…
(4 min read) What is good customer service? In our opinion customer service is more than just help, it’s about giving customers a great experience. With knowledgeable employees that embrace change and set high expectations, we strive to deliver great…
(2 min read) What is Business Intelligence? Business Intelligence, or BI, comes in many forms. In its simplest level, BI is used to describe any type of software technology that is used to help business owners, executives and managers look at…
(3 min read) Striving to achieve efficiency in business is ongoing, driven by ever-changing customer expectations and technology dependence. At AIS, we aim to innovate and improve every aspect of our business including focusing on operational efficiency and effectiveness, in…
(3 min read) Sales and Marketing are too often divided in an organization by a misalignment of goals, operational insight, customer identity and reporting structure. Without cohesion between these two groups, companies often scratch their heads trying to figure out…
(3 min read) We continue our series on B2B Advice for a Successful Business. We’re sharing lessons learned with other businesses as we celebrate AIS’s 5 decades of business success on our 50th anniversary year. Here are some tips on…
(4 min read) We kick off our series of B2B tips with a advice for both experienced and aspiring organizational leaders. CEOs hold a variety of responsibilities which differ depending on the business type, size, mission, and more. When it…