(4 min read) What is good customer service? In our opinion customer service is more than just help, it’s about giving customers a great experience. With knowledgeable employees that embrace change and set high expectations, we strive to deliver great…
(2 min read) What is Business Intelligence? Business Intelligence, or BI, comes in many forms. In its simplest level, BI is used to describe any type of software technology that is used to help business owners, executives and managers look at…
(3 min read) Striving to achieve efficiency in business is ongoing, driven by ever-changing customer expectations and technology dependence. At AIS, we aim to innovate and improve every aspect of our business including focusing on operational efficiency and effectiveness, in…
(3 min read) Sales and Marketing are too often divided in an organization by a misalignment of goals, operational insight, customer identity and reporting structure. Without cohesion between these two groups, companies often scratch their heads trying to figure out…
(3 min read) We continue our series on B2B Advice for a Successful Business. We’re sharing lessons learned with other businesses as we celebrate AIS’s 5 decades of business success on our 50th anniversary year. Here are some tips on…
(4 min read) We kick off our series of B2B tips with a advice for both experienced and aspiring organizational leaders. CEOs hold a variety of responsibilities which differ depending on the business type, size, mission, and more. When it…
If you’re a business owner in California you’ve heard about the increased number of people having to file insurance claims for their home or business. Many residents and business owners in Santa Barbara and Ventura County are now having to…
Entrepreneurial burnout can come at any time but for many, the end of the year is particularly difficult. This is a time when business managers and bosses will go into overdrive to ensure a strong finish despite the holiday madness.…
Over the past several years the number of new online businesses has skyrocketed and with that the number of home-based online businesses. If this sounds like you, you may be wondering, “Do I need insurance for my home-based online business?”…
It’s one thing to close our businesses for exciting renovations and a grand reopening, but it’s another thing to be forced to close up shop due to unwelcome events such as natural disasters. This year, the country has seen several…